Lloyd’s Woodworking · Hudson, Massachusetts
By Lloyd’s Woodworking Inc.
Can Furniture Damaged During a Move Be Repaired?
DIRECT ANSWER:
Some moving damage can potentially be repaired depending on the furniture's construction and the type and extent of damage. Photograph the condition immediately, save broken components and hardware and avoid irreversible repairs until the piece has been evaluated.
THE TRUCK ARRIVED.
THE FURNITURE DIDN'T ARRIVE THE SAME WAY IT LEFT.
Before anyone throws away the broken pieces—
document everything.
COMMON MOVING DAMAGE
Possible problems include:
Broken legs
Loose joints
Cracked frames
Scratches
Gouges
Chipped veneer
Missing veneer
Broken drawers
Damaged doors
Missing hardware
Finish damage
PHOTOGRAPH BEFORE REPAIR
If a mover, carrier or insurance process may be involved, documentation can be particularly important.
Photograph:
Complete furniture
Damage
Packaging if relevant
Broken pieces
Labels or identifying information
SAVE THE ORIGINAL COMPONENTS
A broken original leg may be more useful than a photograph of the leg after it has been discarded.
DON'T LET SOMEONE MAKE A QUICK REPAIR JUST TO HIDE THE DAMAGE
A rushed repair may create:
Misalignment
Additional holes
Lost original material
Finish damage
Problems for later restoration
MOVING DAMAGE AND CLIMATE CHANGE CAN OCCUR TOGETHER
Furniture moving between different climates may also respond to environmental changes.
Not every new gap or sticking drawer necessarily resulted from impact.
Frequently asked questions
CAN A BROKEN FURNITURE LEG BE REPAIRED?
Potentially.
CAN SCRATCHES FROM MOVING BE REPAIRED?
Some surface damage can potentially be improved.
SHOULD I THROW AWAY A BROKEN PIECE?
No. Save it.
CAN LLOYD'S DETERMINE AN INSURANCE CLAIM VALUE?
Do not assume so. Insurance valuation and restoration assessment are different matters.
BEFORE YOU THROW IT AWAY:
- STOP USING IT IF IT IS UNSTABLE.
- TAKE PHOTOS.
- SAVE EVERY BROKEN PIECE.
- SAVE HARDWARE.
- DO NOT SAND THE BREAK.
- DO NOT CUT AWAY DAMAGED MATERIAL.
- DO NOT MAKE A QUICK SCREW OR GLUE REPAIR.
- TELL US WHAT HAPPENED.
- UPLOAD THE PHOTOS.
NOT SURE IF IT CAN BE SAVED?
Start with photos.
- One photo of the complete piece
- Close-ups of the problem
- Approximate dimensions
- Your location
- What happened
- What you hope to accomplish
Lloyd's Woodworking · Hudson, Massachusetts · Serving customers since 1969.
